Testimonials

People in the Concord & Charlotte area love 1st Priority Heating & Air. Read what our customers have to say about us, and call the HVAC company that will treat you with respect.

I called 1st Priority Heating & Air for issues with my AC. No cool air was coming out of the vents! My experience was great. In 5 mins Lewis (my contractor) knew what was wrong and how to fix it. The service was professional and efficient. Well worth the cost.

Rob

Charlotte, NC

Great price! Great service! Great everything, I was very satisfied with the service they conducted to fix my vents. Response was very fast and efficient. He also arrived on time! I 100 % recommend 1st Choice Heating & Air! Thank you again!!!!

Roxi

Charlotte, NC

First off, Barbara is who I spoke with about scheduling an estimate. She was quick with responses and I felt like my business was important to her. The HVAC Tech, Lewis, arrived on time and worked all day to get our duct system replaced. He even continued to work while it poured down rain. He was friendly and very informative. He explained his process and why he was doing the things he did. I really appreciated that. I would recommend 1st Priority Heating & Air to anyone that is looking for this particular service. The airflow in our home is now debris/dust/and moisture free. Peace of mind is PRICELESS!!! Thanks 1st Priority Heating and Air!!

Tracy

Matthews, NC

Lewis has a passion to do a great job at a fair price. He is very detailed and explains what he is going to do. He was on time and did an awesome job

David

Cornelius, NC

Very good experience. I was impressed with the knowledge and honesty of the repairman from 1st Choice Heating & Air.

Thomas

Concord, NC

Lewis did a fantastic Job cleaning the duct work and then went over the scope of work I had hired him to do and made an additional AC repair. I am a realtor, and work with a lot of vendors. I was truly impressed with 1st Choice Heating & Air. Thank you!

Kelly

Cornelius, NC

Awesome company!! Always on time!! Very knowledgeable about heating and air. We also had our dryer duct cleaned and now it works better than ever. We will definitely be calling 1st Priority Heating & Air again for any future needs!!

Kirsten

Concord, NC

1st Priority is quite simply the best HVAC company I've ever encountered. Lewis does a great job with our maintenance and is always helpful with tips and tricks to get the most out of our system. You cannot go wrong by hiring 1st Priority Heating & Air for any HVAC needs.

Jim

Charlotte, NC

Very pleased with the service of this company. On time, professional and very honest. Would highly recommend to all our friends.

Tom

Huntersville, NC

I have used 1st Priority Heating & Air, and have found them to be prompt, reliable and honest in the work they do. I would highly recommend them to anyone who needs their unit serviced, repaired, or for a new installation.

Bill

Mount Pleasant, NC

I really appreciated the overview on the entire HVAC unit condition. No one had ever done that on prior visits and the value of the repair was also exceptional. I highly recommend!

Tracy

Charlotte, NC

Could of charged me an arm and a leg to buy a new system, Instead he found the problem and fixed everything that night. I've since referred 1st Choice Heating & Air to friends and family.

Donnell

Matthews, NC

Lewis was great in his knowledge and personality. He found and fixed the problem quickly. It's great supporting a small family business in the Charlotte area!

James

Charlotte, NC

Lewis was excellent! Got everything done and even told me about (and fixed) some things that I didn't realize were happening!

Michael

Kannapolis, NC

Lewis did a great job cleaning all the ductwork in my house and was very professional and polite. He was honest and upfront throughout the whole process. His office staff did a great job scheduling me quickly for an estimate and to have the work done. I highly recommend 1st Choice Heating & Air!

Kim

Indian Trail, NC

1st Priority Heating & Air was awesome! Lewis was amazing!! He quickly identified the problem and fixed it right away. He was fast and efficient. I'm overly satisfied with the work he did. I would definitely recommend them to anyone!! Thank you so much for helping us.

Melissa

Concord, NC

Lewis went above and beyond his call of duty to fix our heat. With 4 kids and temperatures falling into the teens tonight he came to our house after hours to make sure we had heat. This man is truly the definition of a blessing! Very courteous and knowledgeable. I would HIGHLY RECOMMEND 1st Priority Heating & Air to everyone.

Amanda

Concord, NC

Outstanding service and knowledge. Always my first call for my heating and air services.

Dennis

Harrisburg, NC

Would highly recommend 1st Priority Heating & Air to our family and friends. Honest, dependable, on time and fair prices.

Eddie

Concord, NC