People in the Concord & Charlotte area love 1st Priority Heating & Air. Read what our customers have to say about us, and call the HVAC company that will treat you with respect.

I called 1st Priority Heating & Air for issues with my AC. No cool air was coming out of the vents! My experience was great. In 5 mins Lewis (my contractor) knew what was wrong and how to fix it. The service was professional and efficient. Well worth the cost.


Charlotte, NC

Great price! Great service! Great everything, I was very satisfied with the service they conducted to fix my vents. Response was very fast and efficient. He also arrived on time! I 100 % recommend 1st Choice Heating & Air! Thank you again!!!!


Charlotte, NC

First off, Barbara is who I spoke with about scheduling an estimate. She was quick with responses and I felt like my business was important to her. The HVAC Tech, Lewis, arrived on time and worked all day to get our duct system replaced. He even continued to work while it poured down rain. He was friendly and very informative. He explained his process and why he was doing the things he did. I really appreciated that. I would recommend 1st Priority Heating & Air to anyone that is looking for this particular service. The airflow in our home is now debris/dust/and moisture free. Peace of mind is PRICELESS!!! Thanks 1st Priority Heating and Air!!


Matthews, NC

Lewis has a passion to do a great job at a fair price. He is very detailed and explains what he is going to do. He was on time and did an awesome job


Cornelius, NC

Very good experience. I was impressed with the knowledge and honesty of the repairman from 1st Choice Heating & Air.


Concord, NC

Lewis did a fantastic Job cleaning the duct work and then went over the scope of work I had hired him to do and made an additional AC repair. I am a realtor, and work with a lot of vendors. I was truly impressed with 1st Choice Heating & Air. Thank you!


Cornelius, NC

Awesome company!! Always on time!! Very knowledgeable about heating and air. We also had our dryer duct cleaned and now it works better than ever. We will definitely be calling 1st Priority Heating & Air again for any future needs!!


Concord, NC

1st Priority is quite simply the best HVAC company I've ever encountered. Lewis does a great job with our maintenance and is always helpful with tips and tricks to get the most out of our system. You cannot go wrong by hiring 1st Priority Heating & Air for any HVAC needs.


Charlotte, NC

Very pleased with the service of this company. On time, professional and very honest. Would highly recommend to all our friends.


Huntersville, NC

I have used 1st Priority Heating & Air, and have found them to be prompt, reliable and honest in the work they do. I would highly recommend them to anyone who needs their unit serviced, repaired, or for a new installation.


Mount Pleasant, NC

They came by to look at my HVAC and fixed the first issue no charge. They then came back out to replace my evaporator coil at a reasonable price. They performed top notch work, are honest, and are the most knowledgeable of all of the HVAC companies I have encountered thus far. Look no further, this is the team you want.

Dion C.

I really appreciated the overview on the entire HVAC unit condition. No one had ever done that on prior visits and the value of the repair was also exceptional. I highly recommend!


Charlotte, NC

Could of charged me an arm and a leg to buy a new system, Instead he found the problem and fixed everything that night. I've since referred 1st Choice Heating & Air to friends and family.


Matthews, NC

Lewis was great in his knowledge and personality. He found and fixed the problem quickly. It's great supporting a small family business in the Charlotte area!


Charlotte, NC

Lewis was excellent! Got everything done and even told me about (and fixed) some things that I didn't realize were happening!


Kannapolis, NC

Lewis did a great job cleaning all the ductwork in my house and was very professional and polite. He was honest and upfront throughout the whole process. His office staff did a great job scheduling me quickly for an estimate and to have the work done. I highly recommend 1st Choice Heating & Air!


Indian Trail, NC

1st Priority Heating & Air was awesome! Lewis was amazing!! He quickly identified the problem and fixed it right away. He was fast and efficient. I'm overly satisfied with the work he did. I would definitely recommend them to anyone!! Thank you so much for helping us.


Concord, NC

Lewis went above and beyond his call of duty to fix our heat. With 4 kids and temperatures falling into the teens tonight he came to our house after hours to make sure we had heat. This man is truly the definition of a blessing! Very courteous and knowledgeable. I would HIGHLY RECOMMEND 1st Priority Heating & Air to everyone.


Concord, NC

Outstanding service and knowledge. Always my first call for my heating and air services.


Harrisburg, NC

Would highly recommend 1st Priority Heating & Air to our family and friends. Honest, dependable, on time and fair prices.


Concord, NC

Just had my first experience with 1st Priority Heating & Air. My HVAC Tech was Lewis. He was prompt, courteous, knowledgeable and very thorough. He explained everything in layman's terms. He had my system up and running in no time. Great experience with 1st Priority. They've gained a lifelong customer. I highly recommend them.

Anthony S.

1st Priority was great. Barbara did a great job coordinating and scheduling. Lewis and his technician were able to knock out 5 HVAC general service appointments for me in one day. They were thorough and provided me with a step by step process for getting each system up to snuff for the Spring and Summer season. 1st Priority also provides a detailed receipt of service.

Lorin L.